INTRODUCTION

The Code of Corporate Culture of “DEUTSCH PHARM” LLC is based on universal principles and values and is spread out  to all types of business relationships.

There should be any difference or discrepancy between what we say and what we do. The most important thing for us is the desire to create an open, professional, communicative, responsible and business culture of relationships, where people can firmly rely on understanding and openly share their problems.

The Code of Corporate Culture of “DEUTSCH PHARM” LLC applies not only to relations within the Company, but also to relations with all business partners, counterparties, public and political organizations.

The Code is an internal (local) document that is mandatory for all managers, officials and employees of the Company

A scheme for providing the population and medical institutions with pharmacy-made medicines  has been created and successfully is operating in the Company.

“DEUTSCH PHARM” LLC strives to be the most rational, professional, profitable and reliable partner for our shareholders and consumers, and the best employer for our employees. We do the best for all customers and employees and expect them to appreciate and respect “DEUTSCH PHARM” LLC for its honesty, openness and high professionalism of its employees. The success of the Company depends on each of us. Only together we are a team ―  a team of like-minded people and professionals.

Our reputation and, accordingly, the future of the Company, its development entirely depends on each of us, on our personal responsibility for our activities in it. Only together will we be able to show that “DEUTSCH PHARM” LLC is a company that lives in accordance with strict principles, universal values and high standards of corporate governance, and then our Company will be judged not only by high financial indicators and development prospects.

Section 1. General Provisions

Purpose and scope of application.

This Code of Corporate culture of “DEUTSCH PHARM” LLC (hereinafter referred to as the Code) establishes the principles of corporate behavior that should be implemented in everyday activities of the Company (hereinafter referred to as the Company). The Code will contribute to the company’s development and help it to achieve its goals.

The Code defines the culture of behavior in the Company. The provisions of this Code are obligatory for all employees of the company.

Corporate culture is a set of dominant valuable ideas and behavior examples  that determine the content and model of activities for employees, in spite of their official position and functional responsibilities.

This Code sets out the key elements of corporate culture – mission, vision, business principles, business vision rules, ethical standards and values of the Company’s employees.

1.1. The Purposes of the Corporate Culture Code.

• Strengthening the Company’s positive image; 
• Improving the Company’s success;
•  Achieving efficiency and comfort in professional relationships; ·
• Managing employees ‘ work behavior;
• Developing employees’ sense of belonging to the Company’s activities, unity of interests and goals.

1.2. Vision.

“DEUTSCH PHARM” LLC, based on the experience of Ukrainian and international companies, strives to become a professional company with:

•  business efficiency;
•  employee competencies;
•  rational use of resources and human potential; 
• social orientation and responsibility.

Mission.

Take care of people’s health, improve their quality of life, respect the legal aspects and appreciate the economic, social and ethical values of society. Meet the needs of the population for affordable and high-quality medicines and medical services

Principles of Activity.

The Company builds on the following principles all its activities:

• always acts in accordance with the current legislation of Ukraine;
• values and respects its employees and protects their rights;
• openly informs its shareholders, customers and employees about its activities; 
• acts in accordance with high ethical standards;
• intolerant to corruption and bribery;
• uses its resources as efficiently as possible;
• strives to take advantage of new technological benefits;
• takes care of environmental protection; 
• strives to ensure that every employee is sincerely proud to work at “DEUTSCH PHARM” LLC

Experience, reputation, reliability – our main slogan.

The Company supports creative self-realization, values positive thinking aimed to the future. The Company stands for a tolerant attitude to diversity – cultures in the external environment.

“DEUTSCH PHARM” LLC  strives to strengthen and maintain its position as a socially oriented Company, taking into account the interests of consumers, shareholders, business partners, and employees.

Responsibility.

Our Company has a responsibility:

to shareholders

• for dynamic growth and development of the Company; 
• for increasing the Company’s capitalization;
• for the efficiency of the Company’s activities;
• for maintaining the Company’s high reputation.

to employees:

• for ensuring a decent standard of living; 
• for providing opportunities for personal and professional growth; 
• for providing social guarantees;
•  for workplace safety.

to business partners:

• for providing high-quality medicines, medical supplies and medical devices;
• for providing professional pharmaceutical and medical services;
• for striving to follow the changing requirements of partners;
• for providing false information about the Company’s goods and services;
• for compliance with the Company’s ethical principles;
• for timely and accurate fulfillment of the terms of all contracts;
• for integrity and fair competition.

Section 2.Norms And Rules of Business Ethics.

Main Provisions.

Over the years, the Company has acquired the status of one of the largest wholesale and retail pharmaceutical companies. “DEUTSCH PHARM” LLC’s reputation as a reliable, experienced, honest, open Company that strictly adheres to high standards of business ethics is the key to its success and prosperity. Complying with high ethical principles and maintaining the Company’s reputation is one of the main tasks of all employees. Any violations of the rules and regulations of business ethics can lead to a loss of trust in the Company from business partners, customers and government agencies.

Employees of the Company always act in accordance with the current legislation of Ukraine, firmly knowing and understanding the legislative acts which  regulate their professional activities. In controversial or difficult situations, in order to avoid actions that may lead to a violation of the law or this Code, you should contact the Head of the Company’s structural division or legal service.

For the Company, not only the results are important, but also how they were obtained. Employees adhere to the ethical principles set out in this Сode and in the Code of Corporate Ethics, even if their actions may result in financial losses for the Company. High results, which require a violation of ethical principles, undermine the Company’s reputation and cause significant financial damage.

Employees of the Company do not make responsible decisions if they understand that their level of professional competence is insufficient. Any recommendations and suggestions are developed only after a thorough analysis of the problem  and all available information on this issue from the relevant departments.

If you find yourself in a difficult situation that is not provided for by the current regulations and is not described in the Code, the employee should ask the following questions, and then consult with colleagues, the Head of the Department or Division:

• Am I doing the right thing?
•  Will my colleagues judge me?
• Will my action not cause dissatisfaction of the manager, and for the top manager of shareholders?
• Will my actions contribute to strengthening the reputation of “DEUTSCH PHARM” LLC as a Company with high ethical principles?
• Do my actions meet the Company’s high standards of business ethics?

Effective use and compliance with ethical standards is a top priority for all employees of the Company and is mandatory for everyone without exception. Each employee of the Company is responsible for meeting these requirements.

Employees of the Company.

Employees are the main asset of the Company. “DEUTSCH PHARM” LLC strives for continuous improvement and development of intellectual and human capital.

Employee values:

Respect for a person is respect for the opinions of others and a tolerant attitude to any differences between us, an open and friendly discussion of problems, joint solution of production tasks.

Professionalism means a deep knowledge of your specialty, a responsible and conscientious attitude to your duties, high-quality and timely performance of tasks, and improvement of your professional level.

Continuous development and training means continuous movement forward, creating conditions for the development of talents and abilities of our employees, and supporting young people.

Cooperation is an open interaction with management, shareholders, business partners, state and public organizations, well – coordinated work of a single team, in which everyone is responsible for the overall result ― the success of the Company.

Efficiency is the achievement of maximum results with optimal use of human, material, natural and financial resources.

The company has a fair, open and motivated policy towards its employees. This policy applies to all stages of working with personnel:

• when  employees are selected 
• during the onboarding process 
• when moving up the career ladder 
• upon dismissal 
• during training 
• when paying bonuses and compensations.

The company provides all its employees with opportunities for professional and career growth. Career growth in our Company depends primarily on the following qualities of the employee:

• professionalism; 
• abilities and desires;
• activity and initiative; 
• ability to work for results; 
• efficiency and accuracy.

The Company strives to create an effective system of material and non-material remuneration of employees, which allows:

• objectively evaluate the contribution of each employee; 
• attract the most qualified employees; 
• encourage the development and professional growth of employees.

The Company strives and cares about the well-being of its employees and their families.

All the main aspects of mutual obligations of employees and the Company are stipulated in the Collective Agreement and employment contract.

Internal and External Control and Financial Activities of the Company.

      The purpose of the internal and external control policy is to ensure appropriate and continuous compliance with the standards by all employees of the Company. The Company’s activities are based on honesty, transparency and openness in booking, developing budgets, financial plans, and so on.

    All financial activities of “DEUTSCH PHARM” LLC are documented in strict accordance with the generally accepted procedure for processing of this type of document, the Company’s rules and legislative acts of Ukraine.

    An effective system of internal and external control of the Company is aimed at achieving maximum financial results and ensuring the safety of the assets of “DEUTSCH PHARM” LLC

Protecting the Company’s Interests.

    When making decisions on any issues related to the Company’s activities, employees must be guided solely by the interests of “DEUTSCH PHARM” LLC. Employees use the Company’s assets only for further development of its business and do not seek personal gain.

    Employees of the Company refrain from participating in any activity if this activity:

• not consistent with the Company’s activities; 
•  contradicts your interests; 
• may raise doubts about integrity and reliability.

A conflict of interest occurs if the employee pursues personal interests, and not the interests of the Company, when performing any production tasks. Employees should avoid situations of conflict of interest. Decisions made under the influence of a conflict of interest can leave a shadow on the reputation of the employee and the entire Company, and therefore are unacceptable in our practice.

Bribery in commercial relations is an illegal act. Payment and receipt of funds by employees of the Company, acceptance of gifts and providing of services in order to influence decisions is unacceptable.

If an employee of the Company is provided with signs of attention or services that can be used as means of influencing the current business relationship, you should notify your immediate supervisor no later than the next business day.

Norm of Corporate Behavior of Employees

   

  The Company has a negative attitude if relatives work in direct subordination to each other. There should be no situations when employees monitor the activities of relatives and influence the terms of employment. If the spouse or close relative of an employee of  Company works for a company that is a customer, supplier or competitor of  “DEUTSCH PHARM” LLC, or owns such a company, then this employee should not participate in making decisions regarding business relations with such Company. The employee should not discuss confidential information about the Company’s activities with these persons.

Kinship or personal relationships of employees of the Company should not affect the performance of official duties or influence decisions . The Company does not welcome the desire of employees to exert any influence on decisions regarding their relatives, who also work for  “DEUTSCH PHARM”LLC.

“Close relatives” are legal spouses, relatives and foster parents, relatives and foster children, relatives and half – siblings, nephews, nieces, aunts, uncles, grandfathers and close relatives of the spouses.

Corporate Traditions and Gifts

Cultural traditions of Company (corporate holidays – Medical Worker’s day, New Year’s day, March 8, October 14, Company birthday, employee anniversaries, etc.) may include gifts and joint holidays. All expenses for gifts and joint holidays provided by the Company should be accurately entered in the reports.

Other Work Activities

If an employee combines work in a Company with work in another organization, their additional work activity:

• can only be performed in a free time from performing basic official duties;
• should not negatively affect the performance of its main duties; 
• must not harm the reputation or material interests of the Company;
• does not contradict the provisions of this Code; 
• the immediate supervisor must be informed about this activity.

 

Privacy Policy 

   All information in the Company is protected according to its importance and confidentiality. Never and under no circumstances do employees use for their own purposes or third parties classified information obtained while working for the Company.

Some of the information that employees of “DEUTSCH PHARM” LLC have access to is confidential. The Company clearly regulates what information is confidential, access to such information, and brings it to employees. When entering a job, employees undertake not to disclose information that is a trade secret.

Some of the information may not be secret, but it may be interesting for competitors or other companies. Such information is the property of the Company and should not be disclosed. Among other things, such information may relate to factors such as:

• financial aspects of the Company’s activities; 
•  business development plans;
•  production processes;
• planned promotions;
• customers and suppliers;
•  the amount of wages and social benefits;
• expected changes in the management system;
•  individual characteristics of employees, etc.

Information may be provided to third parties (in particular, representatives of mass media), if this is necessary for the benefit of the Company and does not contradict the law. Information can only be transmitted with the permission of the head of the division.

 

Relationships with Customers, Suppliers, and Clients.

In its relations with customers and suppliers, the company is guided by the following principles:

•  honesty; 
• respect for partners;
• openness;
• good faith.

Respecting the ethical principles of our partners, due to cultural and other differences, “DEUTSCH PHARM” LLC prefers those business partners who adhere to the norms and rules of business ethics adopted in our Company. The Company never hires agents to perform actions that contradict these principles.

Employees of the Company who interact with customers and suppliers act in such a way to avoid a conflict of interest. Decisions on the purchase or sale of materials, goods or services are made solely on the basis of evaluating their quality and comparing them with the offers of competitors.

Relationships with Competitors.

The Company supports free competition and entrepreneurship, conducts a fair and open policy towards competitors, guided by the laws governing competition, and, in particular, antimonopoly laws.

None of the Company’s employees can conduct activities that contradict the antimonopoly legislation. In difficult cases, regarding the ethical aspects of interaction with competitors, you should contact the Company’s management.PH